Missions

Télécoms Sans Frontières deployed to Morocco following the magnitude 6.8 earthquake on September 8, 2023, to reach the worst-hit areas where networks are down, and set up telecoms centers to support relief efforts and meet the needs of those affected.

Despite a peace agreement signed in 2003, the provinces of eastern DRC are the scene of repeated violence. In the district of Uélé alone, at least 135,000 people were displaced, 900 killed, and more than 700 kidnapped. At the request of UNICEF, TSF installed a telecom centre at the Monuc camp in Dungu. This connection allows United Nations agencies present to respond to the need of thousands of displaced people living on this huge camp.

Violent fighting between Russian and Georgian forces in the breakaway region of South Ossetia forced 160,000 civilians to settle temporarily in camps where living conditions were particularly difficult. At the request of OCHA, TSF deployed to provide telecom facilities for UNHCR-led assessments in the west of the country. More than 300 families were also able to contact their relatives during telephony operations.

Heavy rains at the end of 2007 caused severe floods that affected several communities in northern and eastern Bolivia. In addition to the 48 fatalities and 5 missing, more than 40,000 families were affected and depended on humanitarian aid. OCHA requested that TSF provide IT and telecom support to UNDAC teams assessing the needs of survivors. Two coordination centres were also connected by TSF in La Paz and Santa Cruz.

Mitwaba is located in the Katanga region of southeastern Democratic Republic of Congo. This initially 4,000-strong village is now home to around 20,000 refugees following the conflict between Mai Mai rebels and the Congo's regular army. In May, the rebels surrendered their arms and improved security conditions, enabling the humanitarian community to support the population and local authorities. As a partner of the Emergency Telecommunications Cluster, TSF was in charge of ensuring the first emergency phase by implementing reliable telecom solutions in shared service and managing the transition for the duration of the emergency.

Following the earthquake that rocked the Mediterranean coast of Morocco on the night of 23rd February 2004, Télécoms Sans Frontières was on the ground the following day to provide rescue organisations with equipment and telecom technicians.

Following a terrible explosion of the Nyiragongo volcano in the eastern Democratic Republic of Congo on 17th January 2002, Télécoms sans Frontières was contacted by the Red Cross to support those providing help to the affected populations.